keeping you safe -

our promise to yoU

WE CANNOT WAIT TO WELCOME YOU BACK VERY SOON!

THE SALON WILL BE THOROUGHLY CLEANED THROUGHOUT THE DAY AND BEFORE EACH NEW CLIENT

TO ENSURE WE HAVE ENOUGH TIME TO DISINFECT EACH STYLING STATION AND MINIMISE OVERCROWDING WE HAVE INCREASED THE APPOINTMENT TIME OF EACH SERVICE BY 15 MINUTES

OUR PRICES HAVE BEEN INCREASED TO REFLECT THE EXTRA TIME, OUR NEW PRICE LIST CAN BE FOUND HERE

A NEWLY DISINFECTED SET OF TOOLS AND EQUIPMENT WILL BE USED FOR EACH CLIENT

THE TEAM WILL FOLLOW THE STRICTEST HAND HYGIENE AND WEAR A MASK WHEN CARRYING OUT HAIR SERVICES

WHEN POSSIBLE WE HAVE AGREED SOCIAL DISTANCING BETWEEN TEAM MEMBERS

IF ANY OF THE TEAM OR A MEMBER OF THEIR HOUSEHOLD BECOMES UNWELL, THEY WILL NOT ARRIVE FOR WORK AND WILL FOLLOW NHS GUIDELINES

WE WILL BE ASKING ALL CLIENTS TO PROVIDE US WITH UPDATED CONTACT NUMBERS AND EMAIL ADDRESSES SHOULD WE NEED TO PROVIDE THEM TO NHS TRACK AND TRACE

BOOKING AN APPOINTMENT

WE WOULD LOVE TO ACCOMMODATE ALL OF OUR AMAZING CLIENTS IMMEDIATLEY, WE’VE REALLY MISSED YOU! BUT, UNFORTUNATELY, WE JUST CAN’T… THE WHOLE COUNTRY FEELS LIKE IT’S ON A WAITING LIST RIGHT NOW

WE WILL BEGIN CONTACTING THE CLIENTS WHO WHERE THE FIRST TO HAVE THEIR APPOINTMENTS CANCELLED IN JANUARY AND OFFERING THEM TO REBOOK FIRST, WORKING FORWARDS TO THE CLIENTS THAT HAD THEIR APPOINTMENTS CANCELLED MOST RECENTLY

THEN, WE WILL OPEN OUR APPOINTMENT BOOK TO EXISTING CLIENTS THAT DIDN’T HAVE AN ACTIVE BOOKING

ONLY THEN, WHEN WE HAVE ACCOMMODATED OUR EXISTING CLIENTS, WILL WE OPEN OUR BOOKS TO NEW CLIENTS 

IF YOU HAD AN APPOINTMENT THAT HAS BEEN CANCELLED, PLEASE DO NOT WORRY, WE WILL CONTACT YOU

UNFORTUNATELY, FOR THE FORESEEABLE FUTURE, WE WILL ONLY BE ACCEPTING PRE-BOOKED APPOINTMENTS THROUGH OUR BOOKING LINE. WALK-IN APPOINTMENTS WILL NOT BE ACCEPTED

PLEASE DO NOT ARRIVE AT THE SALON UNLESS YOU HAVE A BOOKED APPOINTMENT

THE DAY OF YOUR APPOINTMENT

WE NEED TO LIMIT THE AMOUNT OF PEOPLE IN THE SALON AT ANY ONE TIME, SO PLEASE ARRIVE FOR YOUR APPOINTMENT ALONE

UPON ENTERING THE SALON, PLEASE USE THE HAND SANITISER PROVIDED AT RECEPTION. YOU ARE REQUIRED BY LAW TO WEAR A FACE COVERING

YOU WILL BE TAKEN STRAIGHT TO YOUR STYLING STATION

YOU WILL BE PROVIDED WITH A CLEAN GOWN

UNFORTUNATLEY THERE WILL BE NO MAGAZINES OFFERED. WE WILL BE PROVIDING A LIMITED DRINKS MENU. YOU ARE MORE THAN WELCOME TO BRING YOUR OWN BOTTLE OF WATER AND SNACKS, AND USE THE GUEST WI-FI AND CHARGING POINTS FOR YOUR PHONES AND IPADS

AT THE END OF THE SERVICE YOU WILL BE OFFERED TO RE BOOK AND WE WILL ASK YOU PAY WITH CONTACTLESS OR CARD PAYMENT, APPLE OR ANDROID PAY IS OUR PREFERRED METHOD OF PAYMENT

FINALLY, WE POLITLEY ASK THAT YOU DO NOT ARRIVE AT THE SALON IF:

YOU, OR ANYONE IN YOUR HOUSEHOLD HAS FELT UNWELL IN THE LAST 14 DAYS, OR,

YOU, OR ANYONE IN YOUR HOUSEHOLD IS AWAITING A COVID 19 TEST RESULT